Serve better, sell more and scale without friction
Multichannel contact center for sales, support, billing and more, all from the cloud.
Everyone wants to talk better and Save more
Customers who chose WeKall to make your communication easier:
With WeKall, each one is under control.
Intelligent conversations, happier customers
Smart dialing
Automate call outgoing so that your agents talk more and dial less.
Real-time monitoring
Accompany your team and improve their performance instantly.
Analysis on every call
Record, transcribe and analyze conversations automatically.
All in one place
Connect WhatsApp, calls and CRM to work with centralized data.
Live Key Indicators
Record, transcribe and analyze conversations automatically.
Everything connected
Bring your CRM and tools together in one place. Empower every interaction.
Campaigns in one place
Manage sales, support and collections from a single platform, including WhatsApp and calls.
Easy management of your team
Assign shifts, control availability and improve day-to-day organization.
Smart wait
Your customer keeps their shift and receives an automated call when an agent is available.
Reports that do work
View key performance data and customize what you want to see.
Evaluate The experience after every call
Measure T-NPS and CSAT with voice surveys at the end of each call.
Exportable and real-time reports
100% by voice,
Frictionless
Compatible with
any PBX
What it does to us differing at WeKall
A single platform. More Control, Lower Costs
and conversations that do create value.
All on a single platform
It unifies voice, chat, bots and AI without external integrations or multiple vendors.
Automate from the conversation
Schedule, transfer and update systems directly from calls or messages.
Full control and clear decisions
Real-time reporting, full traceability and less time wasted on spreadsheets.
Real savings with cloud technology
Reduce your operating costs by up to 30%. Clear billing, no surprises.
Questions Frequent
Can I serve my customers 24/7 without needing equipment available all the time?
What if AI can't resolve a complex request?
Does AI improve over time?
Does the platform allow you to record and analyze calls?
Yes All calls can be automatically transcribed, allowing records to be stored, keywords extracted and summaries useful for evaluating service quality, identifying opportunities for improvement and making informed decisions.
Is it possible to integrate telephony with other platforms such as CRMs?
Of course. You can unify your communication by integrating telephony with CRMs such as HubSpot, Salesforce, Zendesk and more, achieving task automation, centralized monitoring and a seamless omnichannel experience.
What metrics can I view on the dashboard in real time?
You'll have access to a real-time dashboard with the most important KPIs: service level, TMO (average operating time), calls in queues, response times, agent availability and more. Everything you need to make agile decisions with data.
Schedule one demo
We show you how to improve communication
from your company in a quick call.
