With Vicky, we evolved Conversational Assistants

Customer Support:

Automation of answers to frequent inquiries, providing immediate assistance and reducing the workload of employees.

Appointment and Reservation Management:

Automating the appointment scheduling process, improving efficiency and customer satisfaction.

Surveys and Feedback Collection:

Conducting automatic post-interaction surveys to obtain valuable feedback and to continuously improve services.

Purchasing Process Assistance:

It helps in browsing product catalogs and facilitates the purchase process, improving the user experience.

Emergency Management and Rapid Response:

It provides automatic and efficient responses in critical situations, improving the speed and effectiveness of communications.

Automation of Administrative Tasks:

Vicky can handle routine administrative tasks, freeing staff to focus on higher-value and strategic activities.